Android phones' failure rate is twice that of iPhones

In the second quarter of 2017, Android devices struggled to keep pace with the performance of iPhones. So, claims the Q2 2017 State of Mobile Device Performance and Health report released by Blancco Technology Group. According to the report, Android devices had a failure rate worldwide of 25 per cent, which is more than double the failure rate of iOS devices (12 per cent).

The report further adds that Samsung was one of the top manufacturers with the highest failure rate. In fact, the failure rate for Samsung devices overall was 61 per cent in Q2 2017, followed by LG (11 per cent), Sony (6 per cent), ZTE (5 per cent), Sharp (3 per cent) and Kyocera (2 per cent). The data also found that the Samsung Galaxy S7 had one of the highest failure rates of Android smartphone models in Q2 2017, at 6 per cent.


Among iOS devices, iPhone 6, iPhone 6S and iPhone 7 Plus are claimed to be the top of the list of iOS devices with high failure rates. The iPhone 6 ranked as the iPhone model with the highest failure rate, at 26 per cent, followed by the iPhone 6S (11 per cent). Meanwhile, the iPhone 7 Plus had a failure rate of 7 per cent.

Headphone problems and screen issues persist on iPhones. Headphones were a common performance issue for iPhone users worldwide (5 per cent) and an even bigger issue for users in Asia (14 per cent). Meanwhile, the screen was a source of problems for European users, at a rate of 14 per cent.

Problems with battery charge and screen lock aggravate Android users. The battery charge was one of the top performance issues (11 per cent) for Android users worldwide in Q2 2017. The screen lock key, on the other hand, was a particular issue for Android users in Asia, at 7 per cent.


Rooting Android devices are more common than iOS jailbreaking. More specifically, 0.3 per cent of the devices tested on the Blancco Mobile Diagnostics solution in Q2 2017 was rooted. This is higher compared to the jailbreaking rate for iOS devices worldwide (0.08 per cent). Of the Android smartphones that were rooted in Q2 2017, some of the most common models were the Samsung Galaxy S4, Samsung Galaxy Note 3, Sony Xperia M and Samsung Galaxy S3. Meanwhile, all of the models in the iPhone 6 series made the top 10 list of iPhones that were jailbroken in Q2 2017.


Apps crash five times more often on iPhones than Android devices. In Q2 2017, iOS devices had a crashing app rate of 54 per cent worldwide, compared to just 10 per cent for Android devices.


In addition to the regular set of diagnostics data collected and reported on in these reports, the Q2 2017 trend report also uncovers new data about device usage. For example, over half (59 per cent) of the iPhone devices brought into carriers/manufacturers for testing in Q2 2017 had the Find My Phone Activation Lock enabled on them. Apple's Find My iPhone (FMiP) feature includes Activation Lock, which prevents anyone else from using the device if it's ever lost or stolen.


"I was pleasantly surprised to see that over half of the iPhones that were brought in for diagnostics testing had the Find My iPhone Activation Lock enabled on them," said Richard Stiennon, chief strategy officer, Blancco Technology Group. He added, "This indicates that iPhone users are not only becoming more aware of data privacy as a whole, but they're also becoming more proactive in taking the necessary measures to prevent access to and exposure of their sensitive mobile data. Given that the vast majority of mobile users store both personal and corporate information on their smartphones, the FMiP Lock Activation on iPhones can be a valuable asset since thieves will oftentimes attempt to resell a stolen phone for a large payout."

Article credit : http://www.gadgetsnow.com

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